Privacy Policy
Last Updated: 26-09-2024

1. Introduction

Welcome to flyo.ai (Flyo Technologies Private Limited). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application (the "App") and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect and How We Use It

2.1 Personal Information

Collection: We do not collect any private information if you are using our Services through the website.

Use: Since we do not collect personal information via the website, no personal data is used or stored from this medium.

2.2 Travel Information

Collection: We collect details about your travel itinerary to provide our Services, including automated web check-ins using WhatsApp. This may include information such as flight numbers, booking references, travel dates, and destinations.

Use: This information is used to offer personalized travel-related alerts, notifications, and to facilitate automated check-ins, enhancing your travel experience.

2.3 Email Data

Collection: We access your Gmail account via secure Gmail APIs to read emails labeled as "travel-related." This includes emails such as flight confirmations, booking receipts, itinerary updates, and other travel-related communications. We do not access or store non-travel-related emails.

Use:

Travel-Related Alerts and Notifications: To send you real-time updates and alerts regarding your flights, such as delays, gate changes, and boarding times.

Personalized AI Models: To train personalized AI models that predict flight delays, provide right seat allocations, guide about fare rules, and enhance the overall user experience.

2.4 Usage Data

Collection: We collect data generated by your use of our Services, such as login times, feature usage, device information, and interactions within the App.

Use: This data helps us understand how users interact with the App, enabling us to provide personalized suggestions, improve, and optimize our Services.

3. Data Sharing and Disclosure

No Sale of Data: We do not sell your personal data to third parties.

Third-Party Service Providers: We may share your information with trusted service providers who assist us in offering our Services. Examples include Google for APIs, Mapbox for maps, and One Signal for notifications. All data sharing is encrypted and strictly for service provision purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: nitish@flyo.ai

flyo.ai

Bengaluru, Karnataka

India